Large Scale Information System Implementation in ASEAN Hospital Information Systems (HIS)

Abstract

This paper focuses on the large scale implementation of information systems in ASEAN. We use the complexity of the Hospital Information System (HIS) to gather lessons learned from a stakeholders’ perspective through a qualitative study of the software implementation process in Thai hospitals. We compare both domestic and international information systems and how they vary in their implementation approaches as well as user friendliness, in regards to features and functionality. There are important lessons to be learned for the localization of global software vendors, both commercial and open-source