Abstract:
Artificial Intelligence (AI) is the science and engineering of making intelligent machines, especially intelligent computer programs and AI is related to the similar task of using computers to understand human intelligence. One of the application of artificial intelligence is in expert system (ES) or knowledge-based. An expert system provides advice derived from its knowledge base. This system intends to solve computer problem without any computer expert. Knowledge base is made with many inferences rules and they are entered as separate rules that use them together to draw conclusions. This system intended to solve problems for Window XP based Operating System Computer by applying depth-first search algorithm. User can get the solution for their specific problems and they can make troubleshooting steps by themselves because the system will give the advice and step by step procedure for solution.
