Abstract:
Nowadays, helpdesk are especially important
in providing technical information about procedures and
regulations , such as answering questions about a specific
problem. Case-Based Reasoning is one of the most
successful methodologies copying with the bottleneck of
knowledge discovery in the helpdesk applications. The
system store in the case form , the experience and
knowledge of the expert to solve for reasoning of the
problem . This paper proposed a CBR based Helpdesk
system. The terms concerning paddy information
predefined in Case-based and terms are used in keyword
searching. The aim is to provide the users with the
knowledge of rice production and help user to get solution
of their problem concerning paddy information. Agriculture
is the backbone of Myanmar’s economy. In order to share
and reuse farming knowledge and experience among
farmers and adviser we developed agriculture Case Base
(ACB).
