Abstract:
A decision support system a case-base of previously taken actions and a record of previous taking action processes can assist Administrators in deciding and solving problem cases of staffs in new cases. This system suggests the framework of a Decision Support System adopting Case-Based Reasoning approach; which can support decision makers in management as well as Administration for staffs working in International Non-Government Organizations (INGOs).Case-based reasoning solves problems by retrieving and applying solution to previous problems. Many applied case-based reasoning systems have been developed to capture experiential knowledge in order to aid future decision making. For helping the Administrative Department in INGOs, this system proposed a Decision Support System (DSS). This DSS will be the type of knowledge driven DSS and make use of CBR, specifically Cased Based Reasoning method. This system is implemented by using JAVA programming. This system will be able to reduce the amount of time to assess the situation and will have more extra time to concentrate on the other important departmental issues. This system will support to the Administrative Department.
