Abstract:
Together with an explosive growth of the
mobile applications and emerging of cloud
computing concept, mobile cloud computing
(MCC) has been introduced to be a potential
technology for mobile services. MCC integrates
the cloud computing into the mobile environment
and overcomes obstacles related to the
performance such as battery life, storage, and
bandwidth; environment such as heterogeneity,
scalability, and availability; security such as
reliability and privacy. This paper gives
definition, architecture, applications of MCC
and features of live agent. Moreover, the issues
which are likely to arise in MCC are discussed.
Afterwards, the future research directions of
MCC are depicted. In this paper, the approach of
live agent is proposed in order to cope with two
of these research directions. With the
effectiveness of MCC and the ability of Live
Agent, a framework is presented to fulfill the
following five kinds of service such as providing
research data, weather information, product
information, healthcare suggestions and
educational advice.