A Framework based on Mobile Cloud Computing with Live Agent

Abstract

Together with an explosive growth of the mobile applications and emerging of cloud computing concept, mobile cloud computing (MCC) has been introduced to be a potential technology for mobile services. MCC integrates the cloud computing into the mobile environment and overcomes obstacles related to the performance such as battery life, storage, and bandwidth; environment such as heterogeneity, scalability, and availability; security such as reliability and privacy. This paper gives definition, architecture, applications of MCC and features of live agent. Moreover, the issues which are likely to arise in MCC are discussed. Afterwards, the future research directions of MCC are depicted. In this paper, the approach of live agent is proposed in order to cope with two of these research directions. With the effectiveness of MCC and the ability of Live Agent, a framework is presented to fulfill the following five kinds of service such as providing research data, weather information, product information, healthcare suggestions and educational advice.