Abstract:
Case-based reasoning technology opens a very
promising and enriching field for electronic
commerce application, medical diagnosis,
knowledge management, process control and so
on. Case-based reasoning (CBR) is an approach
to problem solving and learning, by reusing the
solution to similar problem stored as cases in a
case base. Existing electronic shops based on
Case-based Reasoning technology allow
customers to search for adequate products by
only specifying the attributes for the products.
They do not further support customers after the
retrieval step. In this system, Case-based
reasoning technology is applied for electronic
commerce application on the web. This
approach is not only to find the most similar
product but also to offer adaptation phase after
retrieval step.